FAQs

We always supply your wire in the longest possible continuous lengths for your chosen gauge:

• 28–32 gauge: up to 500 cm (5 meters) per piece
• 22–27 gauge: up to 300 cm (3 meters) per piece
• 16–21 gauge: up to 100 cm (1 meter) per piece

Orders longer than these maximums will be shipped as several longer pieces (e.g., 800 cm of 28–32 gauge is supplied as 1 × 500 cm + 1 × 300 cm).

No. Your wire is always supplied in the longest possible continuous pieces. You will never receive individual 1cm pieces unless specifically requested.

Yes! Just leave your preferred lengths as a note at checkout (for example, “please send as two 4m pieces”). We’ll do our best to accommodate your request.

Your wire is carefully coiled and sealed in protective packaging to prevent tangling or damage. All orders include anti-tarnish protection. For larger orders or multiple pieces, coils may be individually labeled for your convenience.

Absolutely! Custom work is our specialty. Email us at contact@veromelt.com with your requirements for custom gauges, shapes, tempers, or large orders.

We stock 999 Fine Silver and 925 Sterling Silver wire in gauges 16–32, available in Dead Soft and Half Hard tempers for all jewelry-making needs.

Round, square, half-round, and bezel strip wire for various jewelry and silversmithing applications.

Yes! We offer sample kits that include a variety of gauges and alloys. Just email us to request a kit for testing or planning your designs.

Absolutely! Visit our blog for step-by-step guides, tips, and inspiration. Or contact us anytime with your questions—we love helping makers of all levels.

We ship worldwide from the Netherlands. Free EU shipping on orders over €60, and insured shipping on orders above €100.

Netherlands: 1–3 business days.
EU: 3–7 days.
Worldwide: 5–14 days.
All orders include tracking.

EUR, USD, GBP, CHF. Visa, Mastercard, PayPal, Apple Pay, SEPA (EU).

Returns are accepted within 14 days for unused products. Custom-cut wire is non-returnable unless defective. Please report any issues within 48 hours of delivery.

Store in a cool, dry place—ideally in sealed bags with anti-tarnish strips. Clean gently with a silver cloth or dip cleaner. Avoid abrasives, especially for fine silver (999).

Yes! Both our 925 and 999 silver wire are ideal for soldering and fusing. For structure, Half Hard temper is recommended.

If your order arrives damaged or not as described, email us with your order number and photos. We’ll resolve the issue quickly with a replacement or refund.

All orders over €100 are shipped with insurance. Contact us if you need extra insurance or special arrangements for high-value shipments.

Once your order is shipped, you’ll receive an email with a tracking link so you can monitor your delivery at every stage.

Email contact@veromelt.com or call +31‑627496516 (Mon–Fri). For urgent issues, add “URGENT” to your subject line.

We answer most emails within 1–2 business days, and often sooner for urgent requests.

We currently operate as an online studio and do not offer local pickup. All orders are shipped safely and conveniently to your address.